Wednesday, July 4, 2018

3 basic website features for better customer engagement

As you already know, it is utmost important to attract the eyeballs of your audience in order to make an impact with your brand. In this blog post, we would discuss the most basic yet important features your website should have in order to offer seamless experience to your customers.

Home Page with proper description

The home page is kind of an identity card of your online business. There would be instances when a customer accidentally lands onto your website. In such scenarios, make sure that he/she does not have to go through the entire website to figure out who you are and what you do. Mentioning your services and goals in your home page along with your business name would be the perfect way to provide your customer with the information he/she is seeking. 

According to the internet pundits, it takes a person 2-3 minutes to decide if he wants to continue surfing a particular website. Hence, the landing page should encourage your visitors to stay on your online real estate. You may want to consult with any Wanneroo Web Design Agency, to get the best result.

Wanneroo Web Design Agency

Choose a ‘.com’ domain over others

 Well, this one is a bit controversial. Some of you may think you would require ‘.au’ website since your market of operation is Australia. You are absolutely right about that. However, you should also be aware that whenever a person types in a web address manually, ‘.com’ is the first option that comes to their mind. You might not want to lose potential customers just because they mistakenly typed in a ‘.com’ version of your domain in their address bar and unable to find your website. Instead, think of it as an alternative investment. Secure both the domains if you can.

Call to action is a must

Now that you have created a solid home page and an alternate website to gather additional visitors, you do not want them to wander around your website aimlessly. Let them know what you want them to do. You may ask them to sign up for free newsletters or provide them with gift coupons. Unless you inform your visitors about your services, they would not know what to do. You can build your business website and ask your designers to deliver certain qualities that you wish to feature in your website.

Today the internet is bombarded with loads of content, courtesy to the ever growing number of websites. Business owners, especially small ones have realized the importance of an online presence for the sustainable existence of their brainchild. If you are one of them, we congratulate you. In this quest of customer acquisition, we wish you achieve all you deserve.